| Vienna by night |
Dear Friends,
After postponing my trip for three long years, I finally spent last Christmas in Vienna—a world-class city, with sleek, modern infrastructure rubbing shoulders with stunning historical monuments. I attended concerts, toured museums, visited the outdoor Christmas markets, and did a lot of walking around, despite the frigid temperatures. I also took a day trip to nearby Bratislava.
| Vienna by day |
Little did I know, as I rang in the new year at Savoy, Vienna’s oldest gay bar, what 2025 had in store for me. You’d better sit down—this is going to be a long one.
I returned home to a relentless cycle of traveling, auditing, and report writing at TÜV Rheinland, slogging through an especially cold, long winter. And while I miraculously dodged all the flight delays and cancellations, I still enjoyed my share of excitement: like the time in Aurora when the front door of the hotel froze shut and we had to exit through the kitchen; or the time when I cracked open my car window to defog the windshield, and it froze open; or the time when I came home to find my basement flooded, because the line to the forced air system had frozen and burst.
In April and May I faced a particularly daunting audit schedule, with no room to breathe between audits; plus weekend appearances at comic book conventions in Boston, West Hollywood, and Manhattan. This all proved to be too much. I woke up on March 5 in a hotel room somewhere in Connecticut with a sharp pain in my upper back, tingling down my right arm, and a numb right hand. But I had three audits in a row to conduct, all in Connecticut, plus a long-planned weekend appearance at Manhattan’s Rainbow Book Fair and two Broadway shows (“Just In Time” and “Boop!”). So I took pain pills and persevered, hoping the pain would subside and/or I would regain the use of my right hand, which is my note-taking hand. Alas, my condition did not improve, so I scheduled an appointment with Dr. Shih, my primary care doctor, for March 13, the first day I would be home.
| The set of "Just In Time" starring Jonathan Groff |
| "Boop!"—the Betty Boop musical |
That’s when things really started to go south.
Dr. Shih prescribed Tramadol, an opioid, for pain relief. I was supposed to take it every six hours for seven days. Not only did I experience no pain relief; the drug made me so physically ill that I could neither eat nor sleep for four days—not to mention the hallucinations. It’s a bad, bad drug. By Friday night I wanted to burn the house down, with me in it.
I discontinued use and went to Urgent Care on Saturday morning. They took the standard approach of prescribing a steroid pack and an anti-inflammatory, for five days, which did offer me some relief. They also recommended I check out Access Sports Medicine, where an Orthopedic might help me get to the root cause of my pain. I booked the first available appointment at Access on May 22.
The doctor from Access took new X-rays and diagnosed the root cause as bone spurs on the bottom two vertebrae of my neck, where the nerves pass to my right arm and hand. She ordered an MRI to see if I was a candidate for direct steroid injections to the affected areas, and physical therapy.
Then my story took a turn for the worse.
On the morning of May 29, still weak and trying to rebuild my food intake, I blacked out and struck my head on the edge of the bathroom tub. I don’t remember this happening, but I do remember the immediate aftermath. I pulled myself up from the floor, looked in the mirror, and saw a deep, bloody gash in my forehead and a busted-up nose. I washed my face, tried to stanch the bleeding, tore through my medicine closet looking for bandages, bandaged myself up, and drove myself back to Urgent Care.
They took one look at me and sent me to the Emergency Room. They got me right in, did an EKG, drew blood, did a CAT scan, and stitched me up—13 stitches in all, mostly in my forehead.
Unable to work, I applied for six weeks of short-term disability. TÜV Rheinland uses a third party called UNUM to manage benefits. I followed their process to the letter and received a preliminary approval in short order. All they needed, they said, was the Physician Form to be completed by my primary care doctor, the incompetent Dr. Shih who put me on Tramadol, which led to my blackout and my second round of injuries.
The form stated in black-and-white to not just write “totally disabled,” for this would cause them to reject it and seek additional information. Guess what he wrote? I read it after the fact, after it was swiftly rejected. Instead, UNUM wanted a diagnosis and a treatment plan. Since I was now primarily under the care of Access Sports Medicine, I rewrote the form and took it to Dr. Shih for his review and signature. For this, I needed to make an appointment! He skimmed it, grumbled that he disagreed with the diagnosis (not that he offered another), added a handwritten note that I could not lift more than 20 pounds, and signed it. This version was submitted on a Friday and approved the following Monday.
Then I received my first benefit statement. I was entitled to 60% of my base salary, up to $1000 per week, but my statement totaled $23, without explanation. Long story short: UNUM assumed, without telling me, that I was eligible for my state’s benefit program (FMLA), so they deducted that amount, essentially zeroing out the benefit. So I had to start all over with FMLA, including the submission of another Physician Form, which I again wrote on Dr. Shih’s behalf, and made an appointment for him to review and sign. I should note that for each of these five-minute appointments, he charged Medicare $389.
As you can imagine, while I was laid up, I had a lot of time to think. Among the things I concluded was that when the time was right, I wanted to sell my house, which is far too large and requires a staff rivaling Downton Abbey to maintain; escape the New England winters; downsize to a condo back in my beloved Murrieta, California; and stop working full-time.
I returned to work on July 2 and eased back into my routine. TÜV mercifully allowed me to work from home while I finished my last round of therapy and other physicians’ appointments. Then on July 15, in the middle of my first on-site audit since returning to work, I received a text from Chelsea, a name I didn’t recognize, claiming she had found a condo that ticked all my boxes. At first I thought it was a scam, but Chelsea turned out to be a legitimate realtor from Team Forss, a realty company I had briefly engaged with last July.
The photos on Zillow and the videos Chelsea made for me convinced me to make an offer. But I still wanted to see the place for myself while I still had the chance to pull out. The inspection was scheduled for Saturday, July 26, which coincided with San Diego Comic-Con, which I wasn’t planning to attend this year. I changed my mind at the last minute and scheduled appearances at the Prism Comics booth on Saturday evening and Sunday morning, so that I would have a business reason to fly to San Diego while leaving Saturday morning free to attend the inspection. I also booked a hotel room in Murrieta since San Diego was sold out months ago.
On Saturday morning, as I stood outside the condo in question waiting for Chelsea and Steve, the inspector, to arrive, I made up my mind to pull out. The view from the front door was of a gulch that was littered with trash. The unit itself stood in the middle of a row of three units, with their patios in front. The other two patios were filled with other people’s crap that I had no interest in seeing every day. Needless to say, those views were not captured in the photos or videos that were previously shared with me. I held my tongue through the inspection, then announced that I was not moving forward.
Chelsea shifted into overdrive to try find me a condo that met my standards while I was still in town. The only time I had left on this trip was Sunday afternoon, after my morning signing, since I was flying back to Boston on Sunday night. So Chelsea booked several more units for me to look at on Sunday afternoon. This meant driving down to San Diego in the morning, driving back up after my signing, and driving back down in the evening to catch my flight. If you’re keeping count, that makes six trips in total, at an hour a pop. Good thing I prepaid the gas on the rental car.
After looking at four units that I rejected off the bat, we finally, on the last try, found one that I fell in love with. Perfect size, perfect location, perfectly quiet, recently renovated. All it needed was new wall-to-wall carpet on the second floor. I made an offer and it was accepted; the only counter was that the seller wanted to close faster, which was fine with me. I flew back home and attended the inspection virtually, which produced no showstoppers. On August 15 I became the proud owner of a new condo in Murrieta, California.
This all happened so quickly that I was not ready to move. But I knew that I wanted to get out before the next New England winter hit. So I met with my Haverhill realtor and drew up a timeline. We photographed the house on September 8, listed it on September 10, and held an open house on September 13. Three days later, we had a firm offer. The buyer wanted to close on October 13; I wanted November 4. We compromised on October 31, which gave me no room for error.
I informed TÜV that my last day as a full-timer would be October 24, and started to plan my move.
| PODS in my front yard |
I chose PODS because I knew others had had success with them for long-distance moves, and because I did not want a repeat of 2021, when I hired a one-stop shop that only knew how to do local moves. I set October 31 as my move date, and worked backwards from there. It quickly became apparent that if I was going to do all my own packing (which I strongly prefer), I would need more time than I had allotted. So I took vacation the week of October 6, to get a head start on the boxing and labeling. I hired loaders and unloaders through Hire A Helper, a PODS partner company, so I wouldn’t have to do the heavy lifting or worry about whether I was loading the PODS optimally. And I hired another PODS affiliate, Acertus, to transport my car back to Murrieta.
Meanwhile, the buyer made the sale contingent upon closing any open permits. It took some digging at City Hall to find out that there were in fact two open permits, for work done on the front porch and the back deck, both of which predated my purchase of the house. Everyone—the contractor, the seller, and my realtor—dropped the ball on that one!
After several false starts and with time running out, I finally got a City Hall inspector to show up, who quickly signed off on the front porch and just as quickly failed the deck; the stairs were too narrow and the railing was too low. And the contractor who opened the permit was retired. And he refused to come out of retirement because he said he had no contract with the current owner (me). In the end, because the buyer wanted to close, I agreed to give back enough money for him to hire his own contractor.
To my dismay I also soon learned that Haverhill requires a permit for placing PODS containers on your own property! So it was back to City Hall to apply for a permit, which necessitated a “plot plan” from their Engineering department, which was little more than two boxes drawn on a map of my property, for which they charged me $50, and which required an inspector to come out and take another $25 to verify that the containers were in fact there—which they weren’t, because even though I made clear on the application that the containers were due to arrive on October 27, they sent an inspector on the 24th, who then had to come back on the 28th.
As I was packing, I became concerned that not all the contents of a four-story house would fit into two 16-foot PODS containers, much less into a 1400 square foot condo. So I became brutal about downsizing: selling what I could on Facebook Marketplace, giving away the rest, and ordering a dumpster to toss out things that could neither be sold nor donated, such as Kurt’s bedroom, my unsold book inventory, and my decrepit drafting table. Then I put all the Christmas boxes into an “overflow room,” which could be redirected to my neighbor’s garage in the event that the loaders ran out of room in the containers.
Then, as if on queue, both my printer and my desktop computer died. I took them to the local recycling center, which at least saved me the trouble of packing and moving them.
Hire A Helper, which booked my loaders on the front end and my unloaders on the back end, chose a company called Classic American Movers to load the containers on October 30. My original plan was to load one of them myself with all the small boxes, and use the movers only for the heavy furniture. But as my concern grew that not everything would fit, I decided to let the movers load both containers, since they are supposed to be experts at utilizing the space wisely.
These clowns were not experts. After wasting a lot of time and loading the first container poorly, they informed me that they had another job scheduled and they would probably not finish before they needed to leave. Queue the rain. I jumped on the phone to Hire A Helper (several times before I got a live person) and even phoned the company that moved me from my Billerica apartment to my Haverhill house in 2021, trying to find same-day help to finish the job because the containers were due to be picked up—and the buyers were scheduled to close—the next morning!
I managed to hire a second crew from Full House Family Movers who were grateful for the work and did an excellent job. They even managed to correct some of the first crew’s mistakes and load everything I still owned into the containers, including all the Christmas boxes.
Of course, since the containers were in my front yard and it was now raining hard, the crew couldn’t help but track leaves and mud into the house. Just as they were finishing up at around 1:30pm, my realtor texted to remind me that the buyers had their final walkthrough at 4pm! Suddenly I needed to vacuum the rugs and wipe down all the floors until they were not only free of leaves and muck, but until they sparkled! And make a graceful exit by 3:30pm because I was also scheduled to meet my former work team in Lowell (20 miles away) for one last happy hour, followed by a stage adaptation of “Misery” at Merrimack Repertory Theatre.
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| The final farewell with my Cristek work team |
I was a half hour late and the gang was all there, but a good time was had by all, and by showtime my realtor texted to say that the walkthrough went swimmingly. I returned home, slept on pillows (the beds were already dismantled and packed), and awoke on October 31 to watch the PODS containers and my car get whisked away; to await word that the buyers closed on schedule; and to say my final goodbye to my beautiful albatross of a house.
Since I never believed all this would happen on schedule, I booked my flight to San Diego for November 4. Since it all did happen on schedule, I checked into a local hotel that afternoon and finally got some well-earned rest. This also enabled my neighbors to throw me one last farewell party on November 1. Once again, a good time was had by all.
I packed two suitcases for San Diego: my regular travel bag and a second, oversized bag stuffed with the pillows I slept on during my final night in the house. The flight was uneventful (it was just days before the air traffic controllers started calling out en masse). I rented a car to drive from San Diego to Murrieta, an hour north. Since I didn’t know exactly when my car would be delivered, and I need to drive back to San Diego the day after Thanksgiving to fly to New York for a weekend of Broadway shows (“Chess” and “Romy & Michele: The Musical”), I decided to hold onto my rental car and just return it then.
I moved into my new, empty condo, unpacked my pillows, then drove over to Ralphs to stock up on food that I could prepare without pots and pans—basically microwave entrees, salads, and cereal. The next morning, I bought a Box of Joe and a box of donuts from Dunkin. I was ready to face the future.
My first order of business was to set up my Spectrum internet. My second was to buy a new printer. My third was to re-establish my bank accounts with Wells Fargo, which I had closed when I moved to Massachusetts four years ago.
That afternoon, I was surprised to learn that my car was already in California and would be delivered to me that evening. I had loaded all my plants in the car since they were not allowed in the PODS containers. I was happy to see that they arrived no worse for the wear. I had covered them in a blanket, so once I washed it, I had a blanket to go with my pillows by that evening.
With my car in my possession, my next order of business was to transfer my registration from Massachusetts to California, and to reinstate my California driver’s license. This is supposed to be done within 15 days of arriving. I was able to make an appointment for the following Monday, November 10; unfortunately, the closest location taking appointments was Arvin, five hours north of Murrieta. So I drove up on Sunday afternoon and stayed overnight, so that I wouldn’t be late for my 9am appointment. In the interim I studied the hell out of the California Drivers Handbook, because I also needed to pass a 40-question test. The whole (inefficient) process took about 2 hours, but I emerged with both my California license and registration.
Due to space limitations in the Murrieta condominium complex, I staggered the PODS container deliveries so that the first container would be delivered on November 13, unloaded on November 14, and swapped out for the second one on November 15; which would then be unloaded on November 16 and collected on November 17. I worked with the Homeowners Association and its Board President, who lives just a few doors down, to stake out an area where the containers could be safely and conveniently placed.
On the morning that the first container was scheduled to be delivered, the endless California sunshine gave way to torrential rains and flash floods that did not let up until the moment the second container was empty. At least the crew from Speedy Movers lived up to their name, and the break in between the two deliveries enabled me to proceed methodically through the process of unboxing and getting settled.
Finally, I needed to buy a new desktop computer to replace the one that died, and retrieve my files from the Cloud, in order to cobble together the letter you are now reading. With an assist from the Apple Genius Bar, I was able to accomplish this on December 9 and start cobbling the next morning.
I am very happy I made this move, despite all the effort it took, and I can now look forward to the next chapter of my life.
My two previous registrars, TÜV Rheinland and DNV, have signed on as the first two clients of my new consulting company, which I have named IntroSpection. I plan to conduct no more than two audits a month, giving me time for the things I’ve always said I would do when I finally had the time: read, write, and travel for pleasure.
Only time will tell if I succeed.
| Home (at last) for the holidays |
















